Client Services Manager

Company Description

CreativePeople.co.in is a talent sourcing firm specializing in identifying and connecting top human assets with businesses in the communication industry. Our expertise extends to consumer goods marketing, media, advertising, and public relations. We focus on sourcing exceptional professionals for marketing, client servicing, creative, account planning, and media roles. At Creative People, we pride ourselves on finding the right talent to help businesses achieve their goals.

Role Description

This is a full-time on-site role for a Client Services Manager, based in South Delhi. The Client Services Manager will be responsible for maintaining high levels of client satisfaction by managing relationships, addressing inquiries, and ensuring the delivery of excellent customer service. Day-to-day tasks include analyzing client needs, developing and implementing client strategies, resolving issues, and ensuring effective communication between clients and internal teams.

We are looking for experienced professionals from the Events / Experiential Marketing / BTL / Advertising Agency ecosystem who can join our team and contribute to business growth and seamless project execution.

Client Servicing Manager

Location: Delhi NCR

Experience:

Client Servicing Manager: 4-8years

Salary:

CS Manager: 50k 90K

Role Overview

The candidate will be responsible for managing client relationships, understanding brand requirements, developing activation solutions, and ensuring smooth execution of projects from briefing to delivery.

Key Responsibilities

Manage end-to-end client servicing for events, activations, and experiential campaigns

Work closely with internal teams including creative, production, and operations

Understand client briefs and develop strategic activation solutions

Create presentations, proposals, and pitch decks

Maintain strong client relationships and identify business growth opportunities

Ensure timely delivery of projects while maintaining quality standards and budgets

Preferred Background

Experience in experiential marketing agencies, event agencies, BTL activations, or advertising agencies

Strong communication and client management skills

Ability to manage multiple projects simultaneously

Solution-oriented mindset with strong ownership

Apply Now:

Please share your resume and portfolio at

info@creativepeople.co.in