Client Data Specialist IV

Job Summary

As a Client Data Specialist within the Global Financial Crimes and Compliance (GFCC) team, you will conduct thorough research and verification of customer records to assess risk. You will analyze transaction activities to identify potential risks and ensure compliance with KYC/AML standards, escalating identified risks outside of KYC standards to GFCC AML Investigations for further action. You will emphasize accuracy and the ability to identify, assess, and justify KYC/AML risk review decisions, while providing exceptional customer service to line of business partners and customers, maintaining the highest standards of professionalism.

Job responsibilities

• Analyzing data to identify patterns and compare transaction history against KYC standards.
• Utilizing all available tools to verify the consumer's purpose and legitimacy.
• Interacting with bankers and customers to obtain required information and ensure comprehensive case analysis.
• Determining additional steps required to make informed decisions and validate Anti-Money Laundering (AML) risk to the firm.
• Assessing whether escalation to Global Financial Crimes and Compliance (GFCC) AML Investigations is necessary.
• Recording findings and providing supporting documentation to enrich each KYC NAICS case.
• Conducting follow-ups with internal partners to ensure timely actions on cases requiring their input.
• Providing detailed documentation of the due diligence performed and reporting progress status as required.
• Performing duties consistently with thoroughness, accuracy, and credibility within established service level requirements.
• Exhibiting the highest standards of customer service to partners and customers

• Knowledge of AML/BSA/KYC or financial services industry.
• Graduates in BCom/B.A
• Demonstrated strengths in research and analysis.
• Effective time management, work organization, and follow-up skills.
• Attention to detail and a focus on work accuracy.
• Excellent verbal and written communication skills.
• Flexibility to adapt to changing priorities and business needs, and ability to work well in a fast-paced environment.
• Demonstrated initiative and accountability; self-starter capable of working under minimum supervision.
• Proficiency in Microsoft Office Suite.