Citrix XenApp

Must-Have

1. Deep Level Understanding in Citrix XenApp, Web Interface and other Citrix Components.
2. Very Good understanding of Citrix Access Gateway, Netscaler.
3. Advanced troubleshooting skills, applying theoretical knowledge.
4. Must exhibit analytical skills in deriving root cause.
5. Should be able to resolve most complex issues related to Citrix components (Web Interface, XML Broker, Load Evaluator, IMA, and Datastore)
6. Should have extensive knowledge in Citrix Printing.
7. Must have very good knowledge in Edgesight configuration & Reporting.
8. Extensive Technical knowledge is required to stabilize and fine tune any Citrix Infrastructure. Apart from Citrix XenApp, understanding of other core Citrix Components with related to Microsoft Technologies like Active Directory and Terminal Services is Mandatory.
9. Should have very good knowledge in Application Streaming, Appsense & App-v
10. Should have knowledge on Virtual Desktop Infrastructure and resolve complex issues related VDI and XenDesktop
11. Good understanding of ITIL Process in Problem & Change Management

Good-to-Have

1. Certification: CCA in XenApp or Xendesktop, CAG, CCNA & MCP in windows 2003 & 2008 network infrastructure
2. Knowledge of ITIL change management and problem management best practices
3. Knowledge of Red Hat Linux systems
4. Ability to provide on-call, after core hours support as a member of a larger team
5. Possession of excellent oral and written communication skills