Citrix Administrator

Job Summary:

We are looking for a skilled Level 2/Level 3 Systems Administrator VDI (Virtual Desktop Infrastructure) to join our IT team. The role involves managing and troubleshooting VDI environments, handling escalated support issues, monitoring system performance, and ensuring seamless user experience for virtual desktop users. The ideal candidate should have hands-on experience with VDI solutions like Citrix, VMware Horizon, or Microsoft AVD, along with strong expertise in Windows Server, Active Directory, and IT service management.

Key Responsibilities:

VDI Management & Support:

• Installing, configuring, and maintaining Citrix XenApp/Desktop 7.15
• Strong background in Citrix administration and understanding of scripting.
• Strong knowledge in design, implementation, troubleshooting of Citrix Presentation Server, XenApp

and XenDesktop. Have performed Citrix upgrade and farm migration from planning through implementation.

• Performance tuning and optimizing server configurations for specific workloads.
• Client-side configuration of XenApp/Desktop and troubleshoot various user issues.
• Strong knowledge in Provisioning Services (PVS) with versioning, Machine Creation Services (MCS)
• XenDesktop including Delivery Controllers, Provisioning Services, StoreFront servers Experience in a rapid paced, time sensitive, high-quality environment.
• Strong understanding of Load Manager, Resource manager, Citrix Patch Management
• Good understanding on VDI technologies Azure Virtual Desktop &W365
• Operations and Deployment knowledge on Azure Virtual Desktop
• Hands on experience in implementing and supporting of AVD with DR
• Good skills on windows client and Server OS, Azure image Gallery. Creating and customization of images
• Configure and deploy FSLOGIX and required infra in AVD
• User profile management in AVD
• Configure Optimization & Security features in AVD
• Troubleshooting AVD related issues and BAU support
• Good understanding of Incident, Change, Problem Management process and provide the RCAs on P1 tickets.
• Effectively lead detailed technical discussions develop, and present required briefing Materials to ensure the customers needs met.