Circle Director

Build, Scale, and Own a 200+ Cr Regional Business

About More Retail Pvt. Ltd.

More Retail Pvt. Ltd. is one of Indias largest food & grocery platforms, backed by Samara Capital and Amazon , and operating at real scale across metros and growth markets. We are in the middle of a transformation journeymoving from footprint to profitable, customer-led scale .

This role is for leaders who dont want staff roles, slide decks, or inherited playbooks.

It is for operators who want to own a business end-to-end , make hard calls on growth vs. profitability, and leave behind a region that is structurally stronger than when they found it.

What You Will Own

As Circle Director , you are the CEO of a geography .

You will own a 200+ Cr annual P&L , with full accountability for:

• Revenue growth
• Contribution margins
• Cost discipline
• Customer metrics
• Store expansion outcomes
• Talent quality on the ground

This is a role where decisions compound quickly good ones scale fast, bad ones show up immediately. If you enjoy that kind of pressure and clarity, youll thrive here.

Your Mandate

1. Full P&L Ownership, No Buffers

• Own the Annual Operating Plan (AOP) for your regiongrowth, margins, and cash discipline.
• Drive weekly and monthly business reviews with a sharp eye on unit economics, cohort performance, and cost levers .
• Partner deeply with Buying, Merchandising, Supply Chain, and Marketingbut carry final accountability for outcomes.
• Diagnose underperformance early and act decisivelypricing, assortment, manpower, or footprint.

2. Scale the Network, Not Just the Topline

• Lead store network expansion from site identification and feasibility to launch and ramp-up.
• Decide where to grow, where to pause, and where to fix fundamentals first .
• Run strategic initiatives to unlock:
• Higher revenue per store
• Better throughput and inventory turns
• Lower leakage and operating costs
• Think like a marketplace operator: density, repeat behavior, and cost to serve matter .

3. Operational Excellence at Startup Speed

• Ensure tight execution across daily operations while continuously raising the bar on standards.
• Track and act on the right metrics not vanity KPIs, but ones that move contribution and customer trust.
• Drive continuous improvement (Kaizen) with a bias for simple fixes over complex programs .
• Own governance, compliance, and SOP adherence without slowing the business down.

4. Customer Obsession, Not Just Service Levels

• Build a culture where customer pain is visible and unacceptable , not buried in reports.
• Work cross-functionally to close gaps in availability, freshness, service, and resolution time.
• Translate customer signals into store-level and supply-chain-level action .

5. Build Leaders, Not Just Teams

• Lead a large, distributed workforce across cities and clusters.
• Build strong city and store leadership benchesidentify gaps early and fix them through coaching, hiring, or tough calls.
• Set clear goals, run honest performance reviews, and reward ownership.
• Create a culture where results, integrity, and pace are non-negotiable.

Who This Role Is For

This role is ideal for leaders who have:

• Run large city / cluster / category businesses in ecommerce, q-commerce, food tech, QSR, or consumer platforms.
• Managed multi-location teams and complex on-ground operations.
• Take real calls on growth vs. profitability , not just execution.
• Lived with ambiguity, pressure, and fast feedback loopsand enjoyed it.

What Were Looking For

• Postgraduate degree from a Tier-1 B-School .
• 35 years post-MBA experience in ecommerce, consumer tech, QSR, or scaled consumer businesses.
• Demonstrated P&L ownership mindset (even if the title didnt say P&L).
• Strong analytical ability with comfort in data-led decision making .
• High energy, high ownership, and willingness to travel extensively.
• Comfortable with a 6-day operating rhythm this is a business-building role, not a desk job.

Why This Role Matters

This is not a maintenance role.

This is a career-defining operating role where you:

• Run a business of meaningful scale
• Build leaders who will run the next phase
• See the direct impact of your decisions every week
• Prepare yourself for national roles or larger P&L ownership

If youre coming from a start-up and want real-world scale without losing speed or accountability , this role is designed for you.