Business Process Mapping - Manager

Who we are looking for

We are looking for a candidate with experience in creating and delivering business process mapping for a large financial institution with understanding of the complexities of a global organization.

What you will be responsible for

Reporting to the AVP, BPM team, the candidate will have the below mentioned responsibilities to support the global delivery organization, driving the usage of the process maps as a key management tool during business as usual activities:

• Lead and facilitate process mapping engagements for creation, maintenance and optimization of process models using ARIS, mapping key data such as risk and controls, IT applications, locations ,linking the process maps to operating procedures, the control inventory as well as other enterprise -wide initiatives
•  Facilitate workshops and collaborate with stakeholders to gather requirements and translate them into process models.
• Ensure all process documentation is accurate, comprehensive, and up-to-date.
•  Provide training and support to team members and stakeholders on ARIS tools and methodologies.
• Ensure compliance with company policies, standards, and regulatory requirements in process documentation.
• Maintain a repository of business process models and ensure easy access and retrieval of information.
• Review  standard operating procedures (SOP) and supporting documents in the central procedure inventory to ensure documentation accuracy, consistency, and adherence to company style guidelines and industry standards.

What we value

These skills will help you succeed in this role

• Experience in financial services
• Experience in delivering large projects/initiatives
• Experience in managing a process mapping team
• Experience with documentation and/or reviews or procedures

Education & Preferred Qualifications

• A minimum of a bachelor’s degree in information technology/Management or Business is required.
• Proven experience (5 years and above) in business process mapping
• Strong understanding of business process modeling and notation (BPMN).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams.
• Attention to detail and a commitment to producing high-quality work.

Why this role is important to us

• Business Process Mapping and SOP reviews are key initiatives within Global Delivery driving an understanding of end to end processes and procedures and ensuring improved risk and control awareness and management.
• The Business Process Mapping Team is a core part the global function that plays a critical part in helping Global Delivery to bring both standardization and better, more efficient ways of working across the business.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.