Business Process Excellence Manager, Inbound to Outbound

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. 

Further information at ZEISS India.

Company Overview

ZEISS is technology and innovation. We develop, manufacture and sell highly innovative products and solutions for our customers in a variety of business fields – always testing the limits of what is feasible. ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 10.1 billion euros in revenue with around 44,000 employees across 50 countries around the globe. Founded in Germany in 1846, we are proud of our rich heritage. As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue are currently invested in science and R&D. ZEISS is convinced that innovation and technology are the key to a sustainable future and solutions for global challenges. Through our SAP S/4HANA (FIT4) global transformational project, we are accelerating our growth even further by implementing our new ERP system, a project that is of pivotal importance for our company. If you want to be a part of the difference, ZEISS is the right place for you!

Position Summary

The Business Process Excellence Manager – Inbound to Outbound is responsible for leading the transformation and enhancement of all logistics and distribution processes within ZEISS. This role is instrumental in integrating SAP S/4HANA solutions to streamline and optimize everything from warehouse management to transportation, ensuring high efficiency and effectiveness across the supply chain.

Responsibilities:

• Workstream Ownership: Lead the I2O workstream across design, deployment, and sustain phases for global I2O processes like EWM, Transport & Logistics processes

• Process Analysis & Design: Identify inefficiencies, gather business requirements, and conduct “Fit to Standard” workshops. Develop AS-IS & TO-BE process maps leveraging SAP S/4HANA capabilities.

• Solution Design & Requirement Analysis: Identify process gaps, document requirements, and translate them into functional designs. Manage dependencies with P2X, S2C, RTR and other streams.

• Extended Warehouse Management: Oversee the implementation of SAP S/4HANA for Extended Warehouse Management, enhancing both inbound and outbound logistics operations. Focus on optimizing production supply and incorporating the use of mobile devices in warehouse operations.

• Transportation Management: Lead initiatives to streamline freight order management, route planning, and freight settlement. Develop strategies to reduce transportation costs and improve delivery timelines.

• Quality Management: Manage quality control processes, including claim management and quality inspections, to maintain high standards of product quality and customer satisfaction.

Required Knowledge & Experience

• Bachelor’s/master’s degree in business administration, Logistics, Production, SCM or a related field.

• Minimum of 8 years’ experience: o as a key user or a Business user in Logistics/Warehousing domain o OR o managing projects focused on business process excellence, particularly within SAP ERP transformations in Logistics/EWM.

• Experience in SAP S4 HANA Logistics & Warehouse management as a Process expert is good to have

• Proficiency in Inbound to Outbound processes like- Page 3 of 3 o Warehousing (incl 3PL, EWM) o Inbound & Outbound o Packaging & Transport o Transport o Customs

• Expertise in the necessary tools like- Signavio, JIRA, SAP

• Exceptional leadership and strategic thinking skills

• Strong interpersonal and communication skills, capable of working with diverse teams and influencing leadership.

Your ZEISS Recruiting Team: