Business Analyst

Wipro

0 - 3 years

Pune

Posted: 30/09/2024

Job Description

Job Title: Business Analyst / Sr Business Analyst

Location: Pune/Bangalore/Greater Noida

Industry Preference: Telecom

We are seeking a highly skilled and experienced Business Analyst with Telecom Industry experience and a minimum of an MBA education to join our dynamic team. The ideal candidate will have a strong understanding of business processes, operating models, capability blueprints, excellent communication and analytical skills.

Responsibilities

  • Collaborate with business stakeholders to define & design business processes aligned to industry best in class templates
  • Develop business capability maps and roadmap
  • Analyze and translate business requirements into technical solutions within the technology platform(s)
  • Design and implement solutions to improve business processes and drive efficiency
  • Conduct gap analysis and provide recommendations for process improvements
  • Responsible to maintain product backlog with user stories to cover development effort for the upcoming sprints
  • Development of Training materials and training to end users
  • Stay current with Industry trends and  best practices

Requirements

  • Minimum of an MBA from a Tier 1 or Tier 2 MBA Institute
  • 3+ years of experience as a Business Analyst(MUST HAVE)
  • Strong understanding of  CRM Functions (Sales / Service / Marketing / Commerce etc.) for the respective industry
  • Nice to have : CRM Technology Experience ( Salesforce / MS Dynamics / SAP CRM / Oracle CRM / Adobe / etc. )
  • Proven experience in gathering and documenting business requirements
  • Excellent analytical and problem-solving skills
  • Ability to communicate effectively with technical and non-technical stakeholders
  • ctively with technical and non-technical stakeholders

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About Company

Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.

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