Business Analyst Specialist

Role Responsibilities:

As a Business Analyst, you will work with cross-functional teams such as product and support across the globe. You will be responsible for onboarding and delivering the Nasdaq Trade Surveillance system, interacting with both internal stakeholders and external customers, and building strong relationships and trust with all stakeholders. You will work closely with colleagues in Bangalore and Sydney, as well as Nasdaq teams in other countries.

Implementation:

• Understand customer profiles and market surveillance requirements.
• Conduct training sessions on NTS products.
• Assist customers with alert calibration and logic.
• Eliminate roadblocks during implementation.
• Assist the technical onboarding specialist with change requests.
• Educate and assist customers with the onboarding process.

Client Engagement:

• Conduct NTS implementation kick-off meetings.
• Establish strong relationships with key stakeholders.
• Prepare and deliver tailored project plans.
• Explain the Nasdaq Data Specifications to customers.

Team coordination:

• Work closely with the Technical Onboarding Specialist and Sales Executive/Account Manager.
• Collaborate with customers and technical onboarding specialists on requirement gathering and change request documents.

Planning and Reporting:

• Provide weekly project status reports to stakeholders.
• Collect and act on customer feedback to improve the product.

We expect you to have:

• 5 to 7 years of experience, with at least 3 years as a Functional Business Analyst.
• Experience in capital markets with exposure to multiple products.
• Prior experience in client-facing roles involving complex trading data analysis.
• Effective communication skills, both internally and externally.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Outstanding customer management and negotiation skills.
• Education Qualification: Any Bachelors/Masters

It would be great if you:

• Have previous worked on Nasdaq Trade Survielance / SMARTS.
• Familiar with market manipulation techniques and local compliance requirements.
• Have understanding of OTC markets like Forex, Fixed Income etc.

Does it sound like you?

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

Come as you are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.

To learn more, about our business visit business.nasdaq.com. Check out more about our Life at Nasdaq.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.