Business Analyst
Accenture
3 - 5 years
Hyderabad
Posted: 9/9/2024
Job Description
Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Must have skills : SAP CX Service Cloud C4C
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 Years of full time education
Summary: As an Infrastructure Consulting Practitioner for Application Technical Architecture, you will be responsible for supporting clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. Your typical day will involve working with SAP CX Service Cloud C4C and applying infrastructure improvements across the workplace, network, data center and operations as well as providing resources to manage and run the infrastructure on a managed or capacity services basis. Roles & Responsibilities: - Lead the design and implementation of SAP CX Service Cloud C4C solutions for clients, ensuring alignment with business requirements and IT infrastructure standards. - Collaborate with cross-functional teams to identify and resolve technical issues related to SAP CX Service Cloud C4C, ensuring timely delivery of solutions. - Provide technical guidance and support to clients on SAP CX Service Cloud C4C, including best practices, system configuration, and integration with other systems. - Develop and maintain technical documentation related to SAP CX Service Cloud C4C, including system architecture, design, and configuration. - Stay updated with the latest advancements in SAP CX Service Cloud C4C and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Experience in SAP CX Service Cloud C4C. - Good To Have Skills: Experience in IT infrastructure design and implementation. - Strong understanding of SAP CX Service Cloud C4C architecture, configuration, and integration with other systems. - Experience in developing technical documentation related to SAP CX Service Cloud C4C. - Solid grasp of IT infrastructure design and implementation best practices. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP CX Service Cloud C4C. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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