BPO TA – Manager

Job Description Talent Acquisition (Domestic BPO)

Company: Cyfuture

Location: Noida NSEZ

Work Mode: Work From Office (WFO)

Working Days: 6 Days

Timing: 9:30 AM 6:30 PM

Open Positions:

TA Manager

TA Assistant Manager (AM)

TA Team Lead (TL)

Mandatory Requirements (All Roles):

Current experience in Domestic BPO recruitment is mandatory

Hands-on hiring for Inbound & Outbound processes

Current or recent experience within Delhi NCR

Strong understanding of BPO hiring metrics and volume closures

Key Responsibilities:

Common Responsibilities (All Levels):

End-to-end recruitment for Domestic BPO roles

Handling bulk/volume hiring for Inbound & Outbound processes

Sourcing through job portals, social media, referrals, and walk-ins

Interview coordination and stakeholder management

Candidate engagement, follow-ups, and offer management

Onboarding coordination and joining tracking

Maintaining hiring MIS and recruitment reports

TA Manager:

Own the Domestic BPO hiring function for assigned accounts

Team handling, capacity planning, and hiring strategy

Drive volume closures while controlling TAT and cost

Manage senior stakeholders and business requirements

Strengthen onboarding process and reduce dropouts

Analyze recruitment metrics and improve process efficiency

Desired Skills:

Strong knowledge of Domestic BPO hiring lifecycle

Excellent communication and stakeholder management

Team handling and leadership skills

Ability to work in a fast-paced, high-volume environment

Why Join Cyfuture:

Stable organization with large-scale BPO operations

High-volume hiring exposure

Leadership growth opportunities