Boutique Operation Specialist

Job Requirements

Job Title: Boutique Operation Specialist

Job Category: Jewellery-SMR

Company Name: Titan

We are currently seeking a highly skilled and motivated Boutique Operation Specialist to join our team at Titan. As a Boutique Operation Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our boutique.

Responsibilities:

- Oversee the day-to-day operations of the boutique, ensuring that all processes and procedures are followed accurately and efficiently.

- Provide exceptional customer service to all clients, addressing their inquiries and concerns in a professional and timely manner.

- Manage inventory levels, ensuring that stock is replenished as needed and conducting regular audits to maintain accuracy.

- Collaborate with the sales team to optimize sales performance and achieve targets.

- Train and mentor boutique staff, providing guidance and support to enhance their skills and knowledge.

- Monitor and analyze boutique performance metrics, identifying areas for improvement and implementing strategies to drive growth.

- Maintain a clean and organized boutique environment, ensuring that visual merchandising standards are met at all times.

- Stay up-to-date with industry trends and competitor activities, making recommendations to enhance the boutique's competitiveness.

Requirements:

- Proven experience in boutique operations or a similar role within the jewellery industry.

- Strong knowledge of jewellery products, materials, and trends.

- Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.

- Exceptional organizational and multitasking abilities, with a keen eye for detail.

- Proficient in using inventory management systems and point-of-sale software.

- Ability to work in a fast-paced environment and adapt to changing priorities.

- A passion for delivering exceptional customer service and exceeding client expectations.

- Flexibility to work evenings, weekends, and holidays as required.

If you are a dedicated and results-driven individual with a passion for the jewellery industry, we would love to hear from you. Join our team at Titan and contribute to the success of our boutique as a Boutique Operation Specialist. Apply now!