BA/Scrum Master - C13

Citi Bank

2 - 5 years

Pune

Posted: 27/02/2025

Job Description

The is a senior Business Analysis position responsible for liaising between technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

Responsibilities:

  • Requires to support one large system or multiple systems with responsibilities including work allocation, budget and planning
  • Provide direction and technical leadership on complex, high-impact projects and in all phases of the development and implementation process, ensuring essential procedures are followed
  • Provide evaluative judgment based on analysis of information in complicated and unique situations and contribute to formulation of standards and strategies for own area and other functional areas
  • Resolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas
  • Work as a team to achieve objectives and negotiate with internal and external parties
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Ability to manage teams. 
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 13+ years of relevant experience
  • Demonstrated leadership skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven interpersonal skills with ability to partner and influence across organizational lines
  • Proven ability of using complex analytical, interpretive and problem-solving techniques

Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Act as a Scrum Master for 1 or more scrum teams for QE org

Lead Scrum and all relevant ceremonies

Risk identification for Sprint deliveries

Risk Mitigation for Sprint deliveries

Project status reporting

Act as a BA for QA SDET org

Help understand and document requirements for QE Dev team

Help clarify requirements from various tech and non-tech stakeholders

QE process champion

Help run audit communications and ensure zero failure rate

About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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