Associate Product Manager

Associate Product Manager QIS & Field Systems:

We are looking to hire a full-time Product Manager to own Indofasts QIS ( Quick Interchange Station) platformspanning software, firmware, and on-ground operational workflows.

This role sits at the intersection of hardware, software, and blue-collar execution. You will be responsible for translating messy real-world operations into reliable systems that scaleused daily by technicians, franchise partners, ops teams, and leadership.

You will work closely with Operations, Strategy, Hardware/Firmware, and SMPL Engineering teams to build products that are robust in the field, intuitive for frontline workers, and trustworthy for decision-making.

Key Responsibilities

Own the end-to-end product lifecycle of QISfrom problem discovery and requirement definition to delivery, adoption, and iteration

Deeply understand on-ground workflows involving blue-collar technicians, supervisors, and franchise operators; design systems that work under real constraints

Define and maintain clear product requirements (PRDs) across software, firmware, and hardware touchpoints

Partner closely with Firmware and Hardware teams to ensure software decisions align with device capabilities and field realities

Work with internal Software team to translate requirements into scalable, maintainable systems

Act as the single-threaded owner for QIS roadmap, prioritization, and trade-offs

Drive adoption by working with Ops and Training teams

Identify systemic failure points and drive structural fixes

Treat internal tools as products, not internal projects

Must-Haves

Strong product sense and problem decomposition ability

Experience with hardware, firmware, IoT, or operational platforms

Comfort engaging with blue-collar or frontline users

Cross-functional collaboration skills without relying on authority

High ownership mindset

Bias for action with sound judgment

Comfort operating in ambiguity

Good-to-Haves

Exposure to EV infrastructure or energy platforms

Experience with offline-first or constrained-device systems

Familiarity with telemetry or operational dashboards

Experience in fast-scaling or infra-heavy startups

Interest in sustainability and India-scale systems