Associate Consultant

HCL

5 - 8 years

Chennai

Posted: 26/02/2025

Job Description

Job description:

Identity Access Management Domain (OAUTH, OIDC, SAML, Ping Access, Ping Federate)
Cloud platform and container services AWS or OCP , Terraform
GitLab runner, Docker, Helm chart
Microservices (Java, Springboot)
Tools Splunk, DXAPM, Gitlab, Postman
Basic network & firewall knowledge
5-8 years of experience with good analytical and communication skills

  • To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders
  • To ensure positive customer feedback & satisfaction thorugh active participation in customer meetings to understand any issues faced
  • To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning
  • To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required.
  • To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA

About Company

HCL Technologies, founded in 1976 by Shiv Nadar and headquartered in Noida, India, is a global leader in IT services and consulting. With a presence in over 50 countries and more than 225,000 employees, HCL provides a wide range of services, including IT and business solutions, engineering, R&D, cloud services, and digital transformation. The company caters to diverse industries like banking, healthcare, telecommunications, and manufacturing. Known for its Employee First philosophy, HCL emphasizes innovation, talent development, and customer-centric solutions, making it a key player in the global technology landscape with annual revenues exceeding $12 billion.

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