Associate - Global Technology Cohort Hiring - Program Manager - Placements & Acclimation - Bengaluru

Global Technology Cohort Hiring Program Management - Placements, Acclimation, Orientation and Onboarding.

The Hire team within Talent &  Employee Experience function at JP Morgan Chase & Co comprises a global team of recruiting and support professionals across both campus and experienced functions who are support the business with filling over 100,000 roles, supporting internal mobility for 30,000 employees annually.  The organization engages with millions of candidates to help them navigate the firm to find their next career opportunity. Global Technology Cohort Hiring area product is part of the Hire & Onboarding product line that provides the business with the talent they need for both today and tomorrow; and when they join, deliver a tailored experience that sets them up for success.

• Job summary 

In the cohort hiring program management role, you will deliver the candidate placement process, using inputs from candidates as well as hiring managers to execute a smooth, effective placement process for all relevant stakeholders. You will also engage with new hires and hiring managers during the acclimation phase of their employment.

• Job responsibilities 

• Assist in the execution of the placement and acclimation processes for Global Technology - Cohort Hiring Program. Ensure these processes and associated activities are maintained and supported.
• Develop and maintain relationships with customers and key stakeholders, promoting a “one team” mentality to enhance collaboration.
• Assist in interactions between candidates and hiring managers, ensuring follow-up on requirements and smooth communication throughout the process.
• Help increase hiring managers' awareness and adoption of cohort hiring processes.
• Serve as a point of contact for resolving issues and providing support during the acclimation phase.
• Assist in identifying bottlenecks and opportunities for optimization and improvements in the defined process.
• Gather and analyze feedback from candidates and hiring managers to improve processes and ensure preferences and requests are addressed.
• Assist in identifying business needs for future cohort hiring product development and communicate ideas to key stakeholders.
• Leverage analytics and usage patterns to help predict issues and take proactive actions to serve customers effectively.
• Ensure data integrity throughout the end-to-end process.
• • Required qualifications, capabilities, and skills

• Preferred qualifications, capabilities, and skills

• Strong background in recruiting, program management and technology preferred with an understanding of key technology areas within financial services.
• Ability to negotiate with others, solve problems and empathize with customers. 
• Ability to influence and build relationships across all levels of the organization and drive change through promoting a culture of collaboration across organizational boundaries.
• Ability to analyze and synthesize information, adapt to changes, and iterate on processes to ensure successful delivery.
• Strong written and verbal communication skills, with the ability to present ideas clearly and effectively.
• Comfortable with delivering new concepts and solutions, and navigating through new and challenging situations.
• Passion for new hire experience, business strategy and processes, continuous learning, diversity, equity, and inclusion
• Understand risk and reputational issues - ability to identify, address and escalate in a timely fashion
• 5+ years of applied experience in Recruitment; Program and Change management experience
• Ability to function well in a fast-paced and dynamic work environment