Assistant Manager – Underwriting

Strong knowledge of P&C Insurance, preferably new business and Renewal for US/Canada market and team leading experience with a span of not less than 10-20 FTEs

Proactive communication across all levels to ensure Zero Surprise operations and thought leadership to build an impact and help organization meets its goals

Maintaining and measuring the performance of processes in terms of efficiency and effectiveness matrix and ensuring adherence to Service Level Agreements

Driving continuous operational improvements thereby delivering YOY efficiency benefit to the customer and improving customer happiness levels

Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience

Directly responsible for its people, their growth, engagement, and retention and framing work direction and plan for the associates after detailed assessment of their capabilities.

Graduate with any degree

Preparing & presenting all weekly/monthly MIS reports and scorecards pertaining to process and efficiency.

Ability to think long-term strategically and operationally

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.