Assistant Manager - HR - Operations - CBS - TAL - Learning - Gurgaon

Requisition Id : 1634365

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Assistant Manager-Operations-HR-CBS - TAL - Learning - Gurgaon

CBS - TAL - Learning :

As a member of the Core Business Services (CBS), you have an opportunity to work across teams that extend knowledge, resources, and tools to the wider firm helping them deliver exceptional service to our clients, gain in the marketplace and aid the firm's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Aid Services, Administrative Services, Brand, Marketing and Communications, and Quality and Risk Management. 

Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities. 

Your key responsibilities

Technical Excellence

Learning Need assessment & creating calendars

Assisting in Interacting with various stakeholders understanding the learning priorities for the year
Interacting with learning SPOCs one on one or via surveys for Training need analysis and requirement gathering
Assisting in providing solution to new requirements
Creating yearly/ quarterly calendars

L&D budgeting & planning

Assist in tracking learning budget basis learning priorities and requirements
Assist in consolidating & finalizing the FY Solution training budget

Project Management of

Work back with the Business L&D SPOCS to ensure smooth deployment per plan and ensure timely escalations and troubleshooting in case of any challenges
Ensure timely creation classes on SuccessFactors & LMS
Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings
End to end monitor the external trainings to ensure smooth deployment and timely escalate any delays/ challenges
Prepare dashboards to be released on time
Propose innovative ideas/ solutions that support the learning strategy and implement
Build collaterals and manage branding for Marquee programs as required
Provide inputs for various newsletters, internal reviews, etc.

Stakeholder Management

Interact with various learning SPOCs/ stakeholders and build relationships
Timely report/ escalate challenges to stakeholders
Interact with other SSL, Cross SL and FWL learning teams. Share and leverage best practices wherever possible

Business Awareness:

Develop good knowledge of business to understand business requirements
Stay abreast with changes in business to be able to proactively provide required solutions

Facilitator Management:

Maintain and build internal and external SME/trainer pool or database
Assist in identifying trainers (internal/external) for various learning programs

Participant Management:

Identify right target audience for various learning programs
Drive participation

Vendor Management:

Timely communicate new vendor requirements to the operations team
Assist in screening of vendors and trainers- in case of external vendor-led programs
Liaise with business for vendor selections
Monitor performance to ensure only trainers with high feedback scores are used continuously. Ensure feedback is recorded & implemented in training programs.

Content Management & Strategic projects:

Assist in building and updating content as and when required
Assist in strategic projects as and when required

Skills and attributes for success

Strong planning and problem-solving skills
Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
Excellent verbal and written communication skills
Team player; self-driven and ability to work independently
Proficient in Microsoft Excel and PowerPoint. Knowledge of Power BI will be a plus

Skills and attributes

To qualify for the role you must have
Qualification

Bachelor's or Masters degree in Business, Human resources or related discipline
Prior experience in Learning & Development , Trainings.

Experience

6-8 years of experince in L&D 

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. 

What we offer

With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.

EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. Apply now.