Asset and Configuration Manager - L1

Job Description

Do
RESPONSIBILITIES
•    Populating the CMDB 
•    Ensuring the pre-defined activities are aligned with the Change Management process 
•    Ensuring the CMS provides accurate and up to date information. 
•    Ensuring regular snapshots and Configuration Baselines are taken and protected 
•    Triggering an auditing process on the CMDB 
•    Implementing a Communications plan upon changes in the CMDB, using the RACI model. 
•    Ensuring backups are taken as appropriate 
•    Considering the usage of a Definitive Media Library as appropriate. 
•    Making recommendations for Service Improvement Plans 
•    Ensuring the Service Asset and Configuration process is performed as designed. 
•    Developing a Service Asset and Configuration Management process m
•    Ensuring the Service Asset and Configuration Management process is fit for purpose. 
•    Ensuring process description meets objectives 
•    Sponsorship, design, and continual improvement of the process and its metrics. 
•    Following the organization's policies relating to employment

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KEY SKILLS AND COMPETENCIES
•    Good analytic and decision-making skills. 
•    Good communication skills. 
•    Good presentation skills. 
•    Must have conflict resolution abilities.
•    Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines
•    IT hardware and Software setup, management and troubleshooting capabilities
•    Configuration Management experience on document control, source code management, and Defect Management tools
•    Should be able to create a CMDB repository
•    Should have understanding of the software development  lifecycle
•    Experience of working in a multi-site environment
•    Extensive experience with SCM tools and with build automation software
 

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