Area Sales Manager (CMB)

TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Mobility with a focus on sustainability. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. The Company was started in 1979 as the flagship brand of TVS Group, which was founded by T.V. Sundaram lyengar. Under the persistence and diligent leadership of the Chairman Emeritus, Venu Srinivasan, the company has become the largest member of the TVS Group in terms of size and turnover. Prof Sir Ralf Dieter Speth, Chairman, TVS Motor Company and Sudarshan Venu, Managing Director, TVS Motor Company are forging a bright path for the future of the company.

 Today, TVS Motor is present in 80+ countries and has over 50million happy customers in India. The Company also has strong socially responsible focus and supports the Srinivasan Services Trust to carry out numerous sustainable initiatives to positively contribute to the lives of communities across regions.

TVS Motor has four state-of-the-art manufacturing facilities at Hosur in Tamil Nadu, Mysore in Karnataka, Nalagarh in Himachal Pradesh and Karawang in Indonesia and is the first two-wheeler manufacturer in the world to be conferred with the prestigious Deming Prize for excellence in quality. Our products lead in their respective categories in the J.D. Power IQS and APEAL surveys for five years. We have been ranked No. 1 Company in the J.D. Power Customer Service Satisfaction Survey for consecutive four years. Our group company, Norton Motorcycles, based in the United Kingdom, is one of the most emotive motorcycle brands in the world. Our subsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a leading position in the e-bike market in Switzerland.

Website

http://www.tvsmotor.com

Summary:

·         Achieve sales & market share in the area / zone while ensuring the customer and channel satisfaction.

Role Description:

1. Engage TM/ Dealer

·         Close counselling with TM and mentoring

·         Building belief & interest towards organisational growth

·         Periodic coaching & review with TMs and dealership

·         Training and coaching to TM and develop second line.

2. Build network & systems

·         Plan for network expansion, development and implement, includes manpower at dealership, org structure, and ASC development.

·         replication of good practices industry, organisation

·         Establish dealer network as per standards.

3.Forecast business - Industry & retail for the quarter

·         Forecasting business plan for the area/ zone

·         Leakage analysis for the area/ zone

·         Understand Previous and current trend of the markets.

·         Report MIS

·         Plans execute & review DG activities along with resource planning

·         Make available all sales enablers like finance and exchange.

·         Data management (MIS) collection and reporting in prescribed formats

·         Conduct monthly meetings and review, forecast, planning and to share best practices among the team.

4.Manage Conflict

·         Build & manage credibility among all stake holders.

·         Strategically manage conflicts.

5.Build credibility & trust among stake holders

·         coordination and alignment with service in charge

·         Liaoning with government and transport department

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About Company

TVS Sampark is a customer engagement initiative by TVS Motor Company. It facilitates service scheduling, complaint resolution, and customer feedback. The platform enhances after-sales experience and strengthens customer relationships.