Analyst III Business Process Transactions / RR-0255204

Job Description:

Primary Location         : Noida                          

Schedule                       : Full Time 

Shift Time                     : Evening/Night Shift (6 PM to 3 AM or 7 PM to 4 AM or 8 PM to 5 AM) 

Experience Range    : Primarily freshers OR experience level of 0-24 months              

Job Profile/Key Responsibilities 

• Responsible for Policy administration and related services of Life or P&C Insurance Policies/Life & Insurance Annuity.

• Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements. 

• Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives. 

• Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations. 

• Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures. 

• Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals 

Mandatory Skills:  

• Candidates must possess good communication skill – Both verbal and written 

• Good analytical and problem-solving skills 

• Open to work in evening and Night Shifts 

• PC literacy, basic knowledge of MS office and e-mail skills 

• Typing skills with a minimum 25 WPM at 90% accuracy 

Desired Skills (in case carrying some experience):  

• Knowledge of US Insurance (Preferably Life and Health insurance)  

• Working knowledge of accounting and reconciliation or should possess good understanding on concepts 

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