AM-OTC Credit

Genpact

2 - 5 years

Noida

Posted: 21/05/2025

Job Description

Responsibilities

Utilize workflow and reporting tools to ensure operational compliance and raise operational issues when necessary
Assist with operational quality review
Develop and maintain understanding of applicable software packages
Work with operational leadership to establish processes, procedures, and metrics to use for team or individual measurement
Assist operational leadership with transitioning of new clients / projects
Prioritize workload
Prepare applicable reports and attend select meetings at request of management
Mentoring and developing staff
Develop an environment that fosters continuous performance improvement
Implement appropriate mechanisms to identify, understand and escalate performance gaps and/or performance breakthroughs
All other duties assigned to maintain Process Health and Hygiene

Minimum Qualifications

Graduate (in any stream)
Relevant experience in US- Healthcare/Revenue Cycle Management
Excellent Communication Skills

Preferred Qualifications

In Depth Knowledge of providers, insurance, and US healthcare system
familiarity with ICD-10, CPT-4, HCPCS, 1500 and UB04 and other appropriate medical terminology
Eye for detail
Familiarity with Medical Billing software
Excellent MS-Office skills
Must have excellent analytical ability for reporting and dashboards , also requires heightened attention to detail to ensure accuracy in output
Excellent ability to multi-task and manage competing priorities and work with minimal supervision

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.