Admissions Counsellor

About Masai: Masai is a Series Bfunded EdTech startup based in Bangalore, focused on discovering untapped talent and preparing learners for the most in-demand jobs globally. We partner with leading institutions such as IITs and IIMs to launch online programs that combine academic rigor with industry relevance. By pioneering an outcome-driven model of higher education and investing deeply in learner success, Masai is building scalable, impactful solutions at the intersection of education and employability.

Work timing: 12pm-10pm

Roles and responsibilities :

We are looking for Admission / Academic Counsellors who can guide prospective learners through their decision-making journey, understand their career goals, and help them choose the right program. This role is critical in ensuring a smooth admission experience while maintaining high enrollment quality.

Counsel prospective students and parents via calls, video calls

Understand learner profiles, career aspirations, and recommend suitable programs

Explain course structure, outcomes, fees, financing options, and placement support

Follow up with leads, nurture prospects, and close enrollments within defined timelines

Maintain accurate records on CRM and ensure timely updates

Collaborate with admissions, and operations teams to ensure a seamless experience

Meet and exceed daily, monthly enrollment targets

Handle queries and objections with empathy and clarity Eligibility & Skills

Graduate in any discipline

Proficiency in one out of Tamil, Telugu, Hindi is preferred (spoken fluency required)

English communication MUST be excellent

Minimum 2 years of experience in academic counselling, inside sales is preferred

Target-driven mindset with a learner-first approach

Comfortable working 6 days a week in a fast-paced environment

Basic CRM knowledge and MS Office/Google Workspace proficiency