Admission Counsellor - Degrees
upGrad
2 - 5 years
Pune
Posted: 17/12/2025
Job Description
We're looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.
As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Roles & Responsibilities -
- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
- Identifying references through the existing customer base to increase the sales pipeline
- Responsible for adherence of the inside sales process, tools and data management.
- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is onboarded
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