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Admission Counsellor - Degrees

upGrad

2 - 5 years

Pune

Posted: 17/12/2025

Job Description

We're looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.

As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.


Roles & Responsibilities -

- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.

- Identifying references through the existing customer base to increase the sales pipeline

- Responsible for adherence of the inside sales process, tools and data management.

- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.

- Handle Objections and Price Negotiation in order to generate Sales Revenue.

- Maintain effective communication till the time learner is onboarded

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