Administrator

Job Description

Position Title

Sybase Database Administrator L1

BAND

Location

India

Department

Middleware

Role Summary

As a L1 resource of his /her team, he /she:

·         Takes up technical tasks and support day to day BAU tasks/Incidents/RFC’s.

·         Works in line with policies based on LEAN- best practices.

·         Assist L2/L3 Team.

·         Monitors various Service Now queues and emails.

Key Responsibilities

Technical Expertise

·         Experience to Production Server Environment.

·         Backup and restore of databases.

·         Should have handled database installations and patching as Sybase/Postgress DBA.

·         Installation and configuration of Sybase/Postgress Server and troubleshooting.

·         Troubleshooting and resolving user access on databases level.

·         Application DBA Exposure.

·         Sybase/Postgress 12.x and above database administration experience.

·         Knowledge in Replication, Clustering in Sybase/Postgress.

·         Exposure to new features of current Sybase/Postgress version

·         Development support/debugging procedures.

·         Unix ,Linux administration experience is desired.

Shift/Oncall & Weekend Support

Flexible to work in shifts

** Day light savings Period- Nov to Mar ( 1hour ahead) **

Public Holiday Support – Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays

Process & Tools

·         ITSM tool- HP Service Now – Ticketing tool for INC/SR/Change/Problem tickets.

·         In-house tools.

·         HP OMI for monitoring.

·         Basic knowledge on ITIL Process & Practices.

Educational Qualifications

·         Bachelor’s degree or Master’s degree in Information/Computer technology preferred.

Key Competencies:

·         2yrs (Min) to 3 yrs of relevant experience in Sybase/Postgress database administration.

·         The candidate should have worked in a SLA driven environment.

·         Ability to work in a flexible, team-oriented and constantly changing environment.

·         Good Oral and Written communication skills.

·         Sybase/Postgress Certification.

·         Scripting language exposure like Python and PowerShell scripts.

·         Having previous banking BAU support will be added advantage.