Academic Mentor (UPSC)

Job Opportunity: Academic Mentor (UPSC)

Location: Kozhikode, Kerala

We are seeking an Academic Mentor (UPSC) for Kozhikode location. In this role, you will be the primary source for student success, balancing rigorous administrative coordination with high-impact personal mentorship to help aspirants navigate the demanding UPSC journey.

Key Responsibilities

1. Academic Operations & Classroom Readiness

• Liaison & Setup: Prepare classrooms and technical assets (iPads, projectors, Apple TV) to ensure a seamless teaching experience for faculty.
• Syllabus Tracking: Maintain the "Portion Book," ensuring lesson plans and assignment schedules align with the academic calendar. Report any deviations to the academic team immediately.
• Attendance Management: Verify student profiles, maintain precise attendance logs, and proactively flag irregularities to administration and parents.

2. Examination & Feedback Management

• Assessment Coordination: Administer exams following strict integrity guidelines, oversee invigilator sessions, and manage the grading and result publication process.
• Student Voice: Systematically collect and analyze student feedback regarding teaching quality and facilities to drive continuous institutional improvement.

3. Personalized Mentorship & Student Support

• Query Resolution: Act as the first point of contact for academic concerns, course selection guidance, and general troubleshooting.
• Retention Strategy: Conduct rigorous follow-ups with students showing continuous absence, collaborating with parents to resolve underlying issues.
• Information Hub: Disseminate timetables and critical academic updates through student community channels promptly.

4. Financial Administration

• Fee Coordination: Manage the end-to-end fee collection process, including reminders to parents, issuing receipts, and verifying discount eligibility.
• Reporting: Maintain accurate financial registers and ensure the timely handover of collections to the Accounts department with full documentation.

Requirements

• Passion for Mentoring: A genuine desire to guide UPSC aspirants through a high-pressure academic environment.
• Operational Excellence: Highly organized with the ability to manage technical assets and complex schedules.
• Communication Skills: Professional fluency in English and Malayalam to effectively interact with students, faculty, and parents.
• Integrity: Absolute commitment to maintaining the confidentiality and standards of the examination and financial processes.