User Experience Research

Role: User Experience Research (UXR) PM

Location: Hyderabad

Years of experience: 8+ Years of experience

Roles & Responsibilities:

Systems Building & Operational Excellence

Identify, architect and maintain solutions in endtoend research lifecycle such as scalable participant recruitment and scheduling workflows.

Author, maintain, and enforce Standard Operating Procedures (SOPs) and playbooks that professionalize the research practice and ensure consistency across different product groups and stakeholders.

Creative Communication & Stakeholder Enablement

Create crossfunctional communication materials, including newsletters and executiveready updates that highlight UXR activities, insights, and ongoing programs to ensure visibility and alignment.

Facilitate consistent internal communication by sharing research outcomes, operational updates, and progress across the UXR team, enabling transparency and collaboration.

Research Operations, Scheduling & Program Support

Coordinate user panels and research sessions across platforms, including complex, nonstandard, or highstakes research engagements.

Manage scheduling of sessions at scale, proactively identifying dependencies, conflicts, and risks and resolving them before they become blockers.

Act as an operational partner to researchers, removing friction from research execution so teams can focus on insight generation.

Documentation & Process Management

Document UXR workflows, methodologies, and best practices to create clarity, repeatability, and operational resilience.

We are Navigators in the Age of Transformation:

We use sophisticated technology to transform clients into the digital age, but our top priority is our positive impact on human experience. We ease anxiety and fear around digital transformation and replace it with opportunity. Launch IT is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Launch IT is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

About Company:

Launch IT India is wholly owned subsidiary of The Planet Group (http://www.launchcg.com;

http://theplanetgroup.com ) a US company, offers attractive compensation and work environment for the prospective employees. Launch is an entrepreneurial business and technology consultancy. We help businesses and people navigate from current state to future state. Technology, tenacity, and creativity fuel our solutions with offices in Bellevue, Sacramento, Dallas, San Francisco, Hyderabad & Washington D.C. https://www.linkedin.com/company/launch-consulting-groupindia/