Interview Mode : Virtual mode

Role : Telecom Engineer

Experience : 6 to 10 Years

Location : Bangalore/Hyderabad

Must-Have

Lead the administration, support, and optimization of Cisco UCCE and Unified Communications platforms, ensuring high availability and performance.
Manage and troubleshoot complex issues related to Cisco communication systems, including voice, video, and contact center technologies.
Provide hands-on support for day-to-day telecom operations, addressing incidents, requests, and service disruptions in a timely manner.
Collaborate with cross-functional teams, including network engineering and IT support, to resolve telecom-related issues and integrate telecom systems with other enterprise technologies.
Oversee system upgrades, patches, and maintenance activities for Cisco UCCE/UC platforms, ensuring minimal downtime and disruption.
Develop and maintain detailed documentation, including runbooks, troubleshooting guides, and system architecture diagrams.
Implement and maintain security policies and protocols for telecom systems, ensuring compliance with organizational and regulatory standards.
Provide technical leadership and mentorship to junior team members, driving best practices in telecom engineering and support.

Telecom Engineer