Technical Support Engineer – Heavy Industry

DALOG helps cement, steel, mining, power, and O&G plants prevent equipment failures through online condition monitoring and prescriptive analytics.

Key Responsibilities

• Manage customer relationships and support plant reliability initiatives.
• Visit customer sites and work closely with maintenance, reliability, and production teams.
• Translate monitoring data into practical maintenance recommendations.
• Drive customer adoption, value realization, and system expansion opportunities.
• Act as the technical bridge between plant teams and DALOG experts.

Requirements

Engineering Degree (Mechanical, Electrical, Instrumentation, Mechatronics, or related)

3+ years of experience in Cement, Steel, Mining, Power, or similar heavy industries

Strong knowledge of rotating and critical plant equipment

Experience in Condition Monitoring, Predictive Maintenance, Reliability Engineering, Maintenance, Automation, or OEM Services

Comfortable with plant environments and frequent customer site visits

This is a technical, plant-facing role. Candidates with hands-on knowledge of industrial equipment and maintenance practices will be strongly preferred.