System Administrator-(Nexthink)

Job Title : Nexthink Admin

Location : Bangalore / Pune / Hyderabad

CTC : Upto 21Lpa

Notice Period : 30 Days

Skills : Nexthink , Nexthink Admin , Autopilot , Copilot , Remote User , DEX ( Digital Employee Experience) , Powershell , Scripting.

Roles and Responsibilities-

Describe the Challenges, Key Result Areas, Decisions he can make, Team

Size, Future growth in our organization.

Give the Project/Account Description, wherever possible, else describe the

activities scheduled in the Project/Account.

Mandatorily specify the domain/technology areas the candidate will work

on.

Nexthink and Systrack .

Technical Skill Set Technical Skills Required

8-10 Years Desktop/Server support, System Administration

5+ years of experience in Nexthink

Role: KEY RESULT AREAS (Activities scheduled in the project)

Coordinate with Network team, AD team, SCCM team, Datacenter Team

and Wintel teams for addressing Project dependencies

Envision, Plan & deploy Nexthink infinity operational Configurations like

Investigations, Alerts, Dashboards, Hierarchy, Services, categories etc..

Create scripts in PowerShell for Infinity or Nexthink Act modules.

Leading team of BAU consultants / engineers

Provide technical guidance and coordination with onsite / offshore team

Review Nexthink Engineering/Deployment project plan and progress

Participate in program and project review meetings

Coordination with BAU team for handover

Responsible for overall reporting and technical documentation needs

Soft Skills Good Communication, Collaboration & Teamwork:,Analytical & problem

solving, adaptability; stakeholder management, Mentoring & Coaching to Junior

Members

Certifications/Trainings Certifications:

1. windows 10 and Windows 11 Certification.

2. Nexthink IT Support Module Certification Mandatory

3. Nexthink IT Admin Module Certification Mandatory

4. Infinity certifications

Certified Nexthink Administrator

Certified Nexthink Associate

Certified Associate in IT Support

Certified Nexthink Practitioner in DEX Automation

Certified Nexthink professional in Application Experience

Management

Professional in Content Management

Professional in DEX Management

Internal - General

Use

Certified NQL practitioner

AI/ML Trainings Scenario simulation with AI to prioritize initiatives

AIassisted slide/story generation for execs

M365 Copilot and prompt engineering