Support Specialist

Hiring: Cloudera/Kafka Support Engineer (L2) | Remote | Permanent | Mindteck

We are looking for a skilled Cloudera/Kafka Support Engineer (L2) to join our team at Mindteck. If you enjoy working on large-scale data platforms and thrive in a 24/7 support environment, this could be a strong fit.

Location: Remote

Employment Type: Permanent

Experience: 3+ years (L2 Support)

What you will be working on:

Managing and supporting Cloudera CDH clusters (100+ nodes) in production

Operating Confluent Kafka clusters on Kubernetes

Handling Kafka deployments including topics, connectors, streams, and schemas (CLI/UI)

Troubleshooting production issues, log analysis, and incident resolution

Supporting 24/7 production environments with strict SLA adherence

What we are looking for:

Strong hands-on experience with Linux/Unix commands

Proven background in big data production support environments

Experience with Cloudera administration and upgrades

Solid understanding of Kafka ecosystem

Technical skills in SQL, Shell scripting, Python, Excel

Familiarity with ticketing tools (HPSM)

Good grasp of ITIL processes

Strong communication skills and ownership mindset

Why join us?

You will be working on high-impact systems, solving real production challenges and collaborating with global teams.