Strategy & Operations - Associate (IIT/ NIT)

About GoodScore :

GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now, empowering over 5 million users to take control of their credit health, we are one of Indias fastest-growing credit score & credit management apps. We are backed by leading VC funds in India, consistently ranked among the top 10 finance apps in the country, and are currently on a 1x to 100x growth journey. Were building a high-impact team that shares our vision of transforming how India understands and manages creditand this is only the beginning.

A few resources and highlights that may be helpful for a quick introduction to Goodscore:

• Overview of our recent Series A fundraise
• Podcast featuring our founder, Sanchit Bansal, sharing his vision for Goodscore
• High-ownership culture offering opportunities to build and scale from zero-to-one and one-to-many
• Technology-driven product delivering real, measurable impact on users financial lives

About the Role:

We are looking for a high-ownership Strategy & Operations - Associate to act as the operational backbone of our internal business processes. This is a build-and-scale role where you will work at the intersection of product, business and operations to architect systems that can withstand hyper-growth.

Key Responsibilities

• Strategic Program Execution: Translate high-level strategic goals into actionable operational frameworks, ensuring seamless implementation and tangible business outcomes.
• Cross-Functional Orchestration: Serve as the connection between Product, Ops, and Business teams to align objectives, remove friction, and speed up project delivery.
• Data-Backed Strategy: Leverage analytics, SQL, and KPIs to build dashboards that monitor health, identify bottlenecks, and inform critical business decisions.
• Process Architecture & Automation: Identify manual bottlenecks in workflows and automate or standardize them to drive operational excellence.
• Stakeholder Management: Manage complex projects with multiple internal stakeholders, ensuring strict adherence to timelines and high-quality outcomes.

Required Skills & Qualifications

• B.Tech/B.E. from a Tier-1 engineering institute (e.g., IITs, BITS, NITs).
• 03 years of experience with a strong drive to create meaningful impact in a fast-paced environment with the ability to manage multiple priorities effectively.
• Prior exposure (through internships or full-time roles) to Program Management, the CEOs Office or Strategy & Operations within a B2C organizationpreferably in Fintech or E-commerce.
• Strong analytical and problem-solving skills, with the ability to work with unstructured data, derive insights, and drive data-backed decisions (Excel/SQL proficiency preferred).
• Execution-oriented mindset with demonstrated ability to design, optimize and scale operational workflows.