Specialist

Hi All,

We are looking for Java Application support + Open Shift-

6 to 9Yrs

NP - Immediate to 15 Days

Location: Pune

Description of the Role

The Application Support Specialist of L2 level will perform a critical role in Application Support and Service Management with responsibility to ensure stability continuity and availability of the application in addition to providing rapid response to incidents and escalated user queries.

Technical Support and Maintenance of the Business Service and Applications.

Hands on and should be able to work independently and if required guide team mates.

Responsible for support implementation of application improvement initiatives.

Own maintain and track incidents through their entire lifecycle.

Utilize the bank defined best practices standards and tools in application delivery documentation and support.

Brief Overview of the Role

Takes responsibility for the technical solution to incidents and problems reacting quickly and as necessary to live software errors to limit downtime and resolve the issue from L2 support perspective

Takes accountability for ownership and execution of all application support related activities related to the day to day operations of the Banks production applications related to the individual Product area

Ownership and prioritization of individual Incidents and ensuring the delivery of solutions in line with the Operational Level Agreements to deadlines and quality standards providing regular updates to key stakeholders and all levels

Support the handover of new or enhanced software into businessasusual BAU operation absorbing and assimilating the information and providing junior resources information and education relating to the system technology and function

Identify proactive remedial strategies to prevent future software problems and to improve the quality of delivered software

Essential Skills

Evidence of strong experience of IT software support

Experience in JavaJ2EE from development perspective

Experience in writing queries in SQL language for running on Oracle MS SQL or Postgress other DBMS essential

Mandatory Skills : Azure DevOps, Java, Java Spring Boot

Interested candidates please share cv at chandrani.gupta@ltm.com