Senior Specialist - Cloud Engineering

LTIMindtree

11 - 15 years

Mumbai

Posted: 04/05/2026

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Job Description

Role description

Location- Bangalore
Experience- 11- 15yrs

L2 / L3 application support for businesscritical applications

Incident Problem and Service Request management ITIL based

Root Cause Analysis RCA and permanent fix implementation

Production support and application monitoring

SLA SLO and KPI adherence

Release deployment and postdeployment support

Environment support Dev Test UAT Prod

Batch job monitoring and failure resolution

Application run and maintenance activities

Log analysis and issue troubleshooting

ServiceNow usage for ticketing and workflows

Performance and availability monitoring

Application runbook handbook maintenance

SOP and knowledge article documentation

Major incident and escalation handling

Coordination with development and infra teams

Support during application transition and KT

ITIL Agile Waterfall and DevOps process adherence

Skills

Mandatory Skills : Ansible, Architecture Patterns and Styles

About Company

LTIMindtree is a global technology consulting and digital solutions company formed by the merger of Larsen & Toubro Infotech (LTI) and Mindtree in 2022. A subsidiary of Larsen & Toubro (L&T), it offers end-to-end services in areas like cloud computing, data analytics, artificial intelligence, enterprise applications, and digital transformation. Headquartered in India, LTIMindtree serves clients across industries including banking, manufacturing, energy, retail, and healthcare, with a strong global presence and a focus on innovation-driven solutions.