Senior DevOps Engineer (AWS Connect + DevOps Automation) || Chennai || Immediate Joiners || 5+ years

Job Title: Senior DevOps Engineer (AWS Connect + DevOps Automation)

Location: Chennai | Working Hours: 6PM 3AM

Experience: 5+ years | Immediate Joiners Only

Job Summary

We are seeking a highly skilled Senior DevOps Engineer with strong expertise in AWS

Connect and DevOps automation. The ideal candidate will be responsible for designing,

implementing, and managing scalable cloud infrastructure while driving automation,

CI/CD excellence, and operational efficiency across platforms.

Key Responsibilities

Design, implement, and manage AWS-based infrastructure with a focus on

scalability, security, and reliability

Develop and maintain CI/CD pipelines for seamless application deployment and

release management

Automate infrastructure provisioning using Infrastructure as Code (IaC) tools

such as Terraform or CloudFormation

Manage and optimize AWS Connect environments, including integrations,

workflows, and configurations

Monitor system performance, troubleshoot issues, and ensure high availability of

applications

Implement logging, monitoring, and alerting solutions using tools like

CloudWatch, ELK, or similar

Collaborate with development and QA teams to streamline build, release, and

deployment processes

Ensure compliance with security best practices and organizational standards

Continuously evaluate and improve DevOps processes, tools, and frameworks

Required Skills & Experience

5+ years of experience in DevOps or cloud engineering roles

Strong hands-on experience with AWS services, especially AWS Connect

Proficiency in DevOps automation tools such as Jenkins, GitHub Actions, or

GitLab CI/CD

Experience with Infrastructure as Code tools (Terraform preferred,

CloudFormation acceptable)

Strong scripting skills in Python, Bash, or similar

Experience with containerization technologies like Docker and orchestration

tools such as Kubernetes (preferred)

Good understanding of networking, security, and cloud architecture principles

Experience in monitoring and logging tools (CloudWatch, Prometheus, Grafana,

etc.)

Nice to Have

AWS certifications (Solutions Architect, DevOps Engineer, or equivalent)

Experience in contact center solutions and integrations with AWS Connect

Exposure to microservices architecture and API integrations

Familiarity with Agile/Scrum methodologies

Soft Skills

Strong problem-solving and analytical skills

Effective communication and stakeholder management

Ability to work independently in a fast-paced environment

Proactive mindset with a focus on continuous improvemen