Senior Cloud Security and Reliability Engineer

About Searce

Searce (pronounced 'search') is a global, AI-native, and engineering-led modern technology consultancy. Founded in 2004 with a vision to "solve for better," we partner with organizations to "futurify" their businesses by leveraging the full power of Cloud, AI, and Data Engineering.

With a presence across 10+ countriesincluding the US, India, Singapore, and AustraliaSearce has evolved over two decades into a trusted technology partner for over 3,000 clients. We are not just a service provider; we are a group of "solvers-at-heart" who thrive on complex technical challenges.

Why Join the "Solvers" Brigade?

• Award-Winning Excellence: In 2026, Searce was recognized as the Google Cloud Workplace AI Transformation Partner of the Year (APAC). We are a Premier Google Cloud Partner and a top-tier Managed Services Provider (MSP).
• AI-First Mindset: We specialize in Applied AI (Generative & Conventional), Cloud Modernization, and Location Intelligence, helping industries from FinServ and Healthcare to Retail and Manufacturing reinvent themselves.
• The "Futurify" DNA: We don't just maintain; we improve. We use our proprietary EVLOS business innovation framework to ensure our clients aren't just moving to the cloud, but are staying ahead of the curve.

Our Culture: The HAPPIER Values

We look for individuals who live and breathe our HAPPIER values:

• Humble: We learn from everyone.
• Adaptable: We embrace change as the only constant.
• Positive: We focus on solutions, not just problems.
• Passionate: We are obsessed with engineering excellence.
• Innovative: We challenge the status quo.
• Excellence: We deliver impactful, futuristic outcomes.
• Responsible: We take ownership of our work and its impact.

Your Mission: The Role

solving for better.

You are a reliability-owning, hands-on solver. Not just a "break-fix engineer."

As a DRI (directly responsible individual) for our clients' most critical systems, youll be the go-to expert within the squad that ensures their environments are secure, reliable, and optimized 24/7. You will deliver measurable impact improved uptime, faster response times, and real cost savings. Not just closed tickets. Not just alerts. Real outcomes you engineer yourself.

You will lead the charge on technical execution, from complex troubleshooting and root cause analysis to engineering proactive, automated solutions. This role is about building the future of reliable cloud operations and shipping it into today's production environments.

Your Responsibilities

what you will wake up to solve.

This isnt a manage tickets role. You are the architect, the executioner and the DRI for our Cloud Managed Services GTM, deploying solutions that turn operational noise into hardened outcomes. Heres how youll make your mark:

• Own Service Reliability: You will be the go-to technical expert for 24/7 cloud operations and incident management. You'll ensure strict adherence to SLOs by getting your hands dirty, leading high-stakes troubleshooting to deliver a superior client experience.
• Engineer the Blueprint: You'll translate client needs into scalable, automated, and secure cloud architectures. You will write and maintain the operational playbooks and Infrastructure as Code (IaC) that your squad uses every day.
• Automate with Intelligence: You'll lead the charge from the keyboard to futurify our operations. You'll embed AI-driven automation, predictive monitoring, and AIOps into core processes to eliminate toil and preempt incidents.
• Drive FinOps & Impact: You'll own the technical execution of the FinOps framework. You will continuously analyze, configure, and optimize cloud spend for clients through hands-on engineering.
• Be the Expert in the Room: You'll share your knowledge through internal demos, documentation, and technical deep dives, representing the deep expertise that turns operational complexity into business resilience.
• Mentor & Elevate: You will be a technical mentor for your peers. Through code reviews and collaborative problem-solving, you'll help build a high-performing squad that lives the Always Hardened mindset.

Experience & Relevance

We are looking for future technology leaders, not just coders. We value raw intelligence, analytical rigor, and an obsessive passion for technology over any prior experience.

• Cloud Operations Pedigree: 3+ years of experience in Azure cloud infrastructure, with a significant portion in cloud managed services. Hands-on experience in Kubernetes is mandatory.
• Commercial Acumen: Proven track record of building and scaling a net-new managed services business.
• Client-Facing Tech Acumen: 2+ years of experience in a client-facing technical role, acting as the trusted advisor for cloud operations, security, and reliability.

Core Skill Sets

Primary Skills: Azure, Azure Kubernetes Services, DevOps (CI/CD), Automation, Windows Servers, Networking, Load Balancers, OS patching, Maintenance & Upgrade, Incident management, Root cause analysis, Subject matter expert and team management.

Secondary Skills: GCP and AWS - Compute instances, CloudRun, Networking, BigQuery, Tableau.

Functional Skills:

• Service Delivery Mindset: A deep understanding of MSP business models, SLAs, and the importance of client satisfaction in an operational context.
• Client Engagement: Ability to ask appropriate questions to get to the heart of an operational issue and win trust with stakeholders.
• Cross-Functional Catalyst: Thrive in multi-disciplinary teams, bringing together operations, security, and development teams.
• Repository builder: Creates reusable frameworks, IaC modules, and operational playbooks for scale.