Senior Associate
HDFC ERGO
1 - 3 years
Mumbai
Posted: 16/06/2026
Job Description
• Make outbound calls to customers from provided data.
• Explain product features, benefits, and offers.
• Handle customer queries and provide accurate information.
• Follow up with leads and convert them into sales or retentions.
• Maintain call records and update CRM/system.
• Achieve daily/weekly calling targets.
• Escalate complex issues to relevant teams.
About Company
HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.
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