Sales Executive

We are seeking a dynamic and learner-focused Sales Executive to drive enrolments for E&ICT Academy, IIT Kanpurs educational offerings. The ideal candidate will proactively engage prospective students, guide them towards the right courses, and ensure a high standard of service throughout their journey.

• Daily Engagement: Achieve daily communication targets by making outbound calls to assigned leads and ensuring consistent follow-ups.
• Course Guidance: Understand student requirements and assist them in choosing the most suitable IFACET courses/programs based on their goals and background.
• Upselling & Cross-Selling: Identify and act on opportunities to recommend additional or alternative programs that add value to the learners experience.
• Process Adherence & Reporting: Maintain strict adherence to internal sales processes and submit timely and accurate activity reports.
• Learner-Centric Approach: Provide exceptional service with a focus on understanding and fulfilling learners' expectations.
• Issue Resolution: Address and resolve escalations promptly to ensure high satisfaction and retention of students.

• Bachelors degree in any discipline
• 0.52 years of experience in edtech sales or consultative sales roles
• Strong communication and interpersonal skills
• Proven ability to meet or exceed targets
• Familiarity with CRM tools (Leadsquared preferred) and reporting systems
• Customer-first mindset with a problem-solving attitude

• If youre interested, please email your resume to careers@eicta.iitk.ac.in along with your resume.