Sales Engineer -

Shift : 2pm IST - 11 pm IST

Primary Roles and Responsibilities

1. Consult with clients and internal account managers to develop and design integrated solutions from

channel partner manufacturers, or other sources. Act as a key point of reference with regard to the

technical project design and specifications.

2. Provide expert and reliable consultation services relating to product or project implementations,

configurations, upgrades, and migrations.

3. May deliver, or assist with, customer presentations and/or technical demonstrations on core

products/services, advanced applications, and emerging technologies.

4. Assist sales force by providing: design and pricing specifications, network drawings, and materials

list. Contributes to the effective closing of large sales opportunities. May contribute to Requests for

Proposals (RFPs) and Requests for Information (RFIs).

5. Ensure technical feasibility and accuracy of each proposed solution within cost guidelines of the

project. Provide solution development to maximize reliability/functionality of the proposed

offering.

6. Interact with product managers or vendors as necessary to support product improvements (ie

compatibility), innovations, and emerging technologies

Knowledge, Skills and Abilities

1. Good communication skills, both verbal and written, with the ability to communicate technical

concepts in a non-technical manner to all levels of client organizations. Able to establish credibility

and trust with customers

2. Ability to manage ambiguity and complexity well, easily rank priorities and solve issues and

problems in a fast-paced environment

3. Working knowledge of Bicsi guidelines and ANSI-TIA North America communication cabling standards

4. Must be able to work cohesively with other Black Box departments

Education and Experience Requirements

Education Level: N/A

Education Focus (Field of Study): Engineering or other technical area

Relevant Work Experience: 3 - 5 Years

Experience Specifics (if applicable): based on individual business needs

Required Certifications: Advanced certifications in supported products may be required

Sales Engineer