Sales Development Representative (Agentic AI)-B2B SaaS

Job Title: AI Sales Development Representative

Experience Required: 1+ years (B2B SaaS outbound / cold calling)

Location: Remote (India) , preferably Bangalore

Company: Troopr Labs

Website: www.enjo.ai

About Troopr Labs:

At Troopr Labs, we're building Enjo, the generative AI platform that automates B2B customer service via trainable AI Agents. We're a small, high-ownership team building fast and shipping world-class software used by teams at leading brands.

We're a lean, high-performing team of ~40 people serving global brands including Snap, DeliveryHero, Netflix, Snowflake, and Spotify. This is a rare opportunity to join a small but impactful team shaping the future of customer service automation.

Role Description: AI SDR

This role is built around breaking into US mid-sized companies and generating qualified pipeline through a combination of high-quality cold calling, sharp outbound, and intelligent prospecting. While cold calling is a key channel, success comes from how well you research accounts, craft strong hooks, handle live conversations, and create genuine buying interest.

You'll also be setting up the sales stack and outbound process from the ground up there's no existing CRM, dialer, or sequence infrastructure. You'll build it alongside Satvik (Head of GTM).

If you genuinely enjoy that process and thrive in high-intensity outbound environments, you'll do well here.

A Glimpse into your day-to-day:

• Execute high-volume US-focused cold calling targeting customer support, CX, and operations leaders at mid-sized companies. This role is exclusively US outbound.
• Convert inbound leads into booked demos our GTM system generates leads; your job is to work them quickly via calls and email, qualify interest, and book qualified demos.
• Leverage AI tools (Clay, Apollo, etc.) for account research, personalization, and signal-based outreach.
• Stand up and own the sales tooling evaluate and implement the CRM, dialer, sequencing, and enrichment tools from scratch.
• Maintain CRM hygiene and ensure accurate tracking of outreach, meetings, and pipeline.
• Continuously test messaging, sequences, and channels to improve reply rates and conversions.
• Collaborate closely with GTM team and founders on ICP refinement, messaging, and deal context.

Who we're looking for:

• 1+ years in a B2B SaaS SDR/BDR role with cold calling experience (non-negotiable).
• US cold calling experience mandatory. You must be comfortable calling US prospects, navigating time zones, and holding confident conversations with American IT/CX buyers.
• Strong understanding of outbound fundamentals (sequencing, personalization, deliverability basics).
• AI-native mindset you actively use AI tools (Claude, ChatGPT, AI sales assistants) for productivity, research, and workflow automation. Bonus if you can show us your setup.
• Builder mentality comfort setting up tools and processes from scratch in an unstructured environment.
• Strong written and verbal communication skills with the ability to craft non-generic outreach.
• High ownership and ability to operate in a fast-paced, ambiguous environment.

Why this role is different:

Most SDR roles are about volume. This role is about breaking into mid-sized US companies with a sharp, targeted approach.

You won't just book meetings you'll learn how to:

• Open high-value conversations via cold calls
• Qualify real opportunities at mid-sized companies
• Understand how AI is sold into US businesses
• Build an outbound sales motion from zero

This is a training ground for becoming a top 1% AE.

Why Join Troopr Labs:

• Directly create pipeline through cold calls
• Build the outbound engine from scratch tools, process, playbook
• Sell a cutting-edge AI product
• Work closely with founders and leadership
• Fast growth path to an AE role