QUALITY TECHNICIAN - LEVEL III

The Quality Technician – Level III supports engineering and manufacturing teams in executing production-related inspections, testing, and quality assurance activities. This role ensures product and material quality through measurement, analysis, and continuous improvement initiatives. The incumbent works with minimal supervision and collaborates with internal teams and external suppliers to drive quality standards, compliance, and process improvements.

Key Responsibilities Quality Inspection & Testing

• Compare physical characteristics of components, materials, and products against technical specifications to identify defects.

• Perform tests such as electrical function, reliability, and packaging quality.

• Record test results and prepare technical reports.

• Conduct product and component testing using a variety of measurement equipment.

• Ensure proper calibration, maintenance, and operation of testing and measurement equipment.

Measurement & Metrology

• Apply measurement science principles to ensure accuracy and reliability of results.

• Participate in measurement uncertainty studies and calibration processes.

• Provide advanced programming, operation, and training on measurement systems.

Supplier Quality & Development

• Participate in supplier evaluation, selection, and sourcing processes.

• Support supplier corrective actions using root cause analysis, fault tree analysis, and permanent corrective actions.

• Ensure supplier compliance with quality standards, including PPAP and Cummins Supplier Handbook.

• Review supplier quality readiness for new product introductions and existing products.

• Drive supplier continuous improvement initiatives to reduce defects and enhance process capability.

Quality Process Management

• Apply quality tools such as APQP, FMEA, PPAP, SPC, MSA, and capability studies.

• Conduct process audits and ensure adherence to quality management systems.

• Support warranty reduction initiatives (PPM, BIS, AIS) and proactive quality improvements.

Stakeholder Collaboration

• Assist customers and stakeholders in understanding product specifications and measurement data.

• Collaborate with cross-functional teams and suppliers on quality improvement initiatives.

• Conduct regular reviews with internal and external stakeholders for both proactive and reactive quality actions.

Skills & Competencies

• Strong understanding of Measurement Science (Metrology) across dimensional, mechanical, electrical, and related domains.

• Proficiency in Quality Management Systems (e.g., IATF 16949 / VDA standards).

• Expertise in quality tools: APQP, PPAP, FMEA, SPC, MSA, Control Plans.

• Strong analytical and statistical problem-solving skills.

• Ability to interpret engineering drawings, GD&T, and inspection reports.

• Effective communication and stakeholder management skills.

• Customer-focused mindset with strong collaboration abilities.

• Conflict management and decision-making capabilities.

• Proficiency in MS Excel and PowerPoint for data analysis and reporting.

Experience

• Significant relevant work experience in quality engineering, inspection, or supplier quality.

• 8–10 years of hands-on experience in new product development and supplier quality (preferred for internal candidates).

• Experience with heat transfer components such as radiators, charge air coolers, oil coolers, and heat exchangers is an advantage.

• Hands-on experience in manufacturing processes such as brazing, welding, soldering, and powder coating.

• Experience in CMM inspection, datum logic, and GD&T interpretation preferred.

Additional Requirements

• Willingness to travel frequently to supplier and Cummins sites.

• Ability to work from plant or operational centers for effective collaboration.

• Engage in face-to-face interactions with suppliers and internal stakeholders.

Behavioral Competencies

• Action-oriented with a proactive approach to challenges.

• Strong collaboration and teamwork skills.

• Clear and effective communicator across multiple audiences.

• Customer-focused with a solutions-driven mindset.

• Resourceful and efficient in utilizing available tools and support.

• Values diversity and fosters inclusive work environments.

Qualifications

• High school diploma or equivalent required.

• Bachelor’s degree in Mechanical Engineering preferred (especially for internal candidates).

• Six Sigma certification preferred.

• May require licensing for export controls or regulatory compliance.

100% On-Site No