OTM Technical Specialist

Area(s) of responsibility

Role Summary

We are seeking a Techno‑Functional Consultant with strong expertise in Oracle Transportation Management (OTM) and working knowledge of Oracle Global Trade Management (GTM). The role involves providing L3 AMS support, executing configurations and minor customizations, and resolving functional and technical issues for a US‑based global supply chain client. The consultant is expected to work closely with business, ERP, and middleware teams in a 24x7 support environment.

Key Responsibilities

- Perform OTM configurations, enhancements, and customizations

- Conduct root cause analysis (RCA) and support preventive solutions

- Provide L3 AMS support for Oracle OTM and GTM applications

- Analyze, troubleshoot, and resolve functional and technical production issues

- Handle incidents, service requests, and change requests as per SLAs

- Support global users and participate in shift‑based production support calls

OTM Functional & Module Expertise

Order Management: Order Base, Order Release, Shipment Planning and Execution
Planning & Optimization: Rate Management, Network Routing, Capacity & Constraints
Execution & Visibility: Tendering, Shipment Execution, Event Management, Tracking
Freight Settlement: Invoicing, Charge Management, Match & Approve
Configuration Management: Agents, Automation, Business Rules, Reference Data, Locations, Lanes

 

Technical & Integration Expertise

- Hands‑on experience with OTM extensibility: Agents, Agent Actions, Business Rules

- Security, Roles, Access Control Integration with Oracle, ERP Cloud, legacy/on-prem ERPs
- Ability to decode and troubleshoot integrations using SOA, Boomi, REST/SOAP APIs
- Experience with ERP integrations including JDE, Oracle EBS, and Oracle Cloud
- Strong understanding of XML payloads, integration logs, and interface error handling

- Middleware (OIC, SOA, OSB) Payload design, transformation, error handling, reconciliation

- Inbound/outbound OTM/GTM interfaces; Data migration

- SaaS migrations; Data validation, reconciliation, post-migration support; SQL skills