Openings for Technical Voice & Chat Process - Chennai/Night Shift

Job Opportunity for Technical Support Engineer (International Voice& Chat Process) at Movate Technologies, Chennai

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

Job Title: Technical Voice Process & Technical Chat support(International)

Experience Required: Minimum 1 Year of experience from Technical voice & Chat

Educational Qualification: Any Bachelors Degree

Perks & Benefits:

• Pick-up and drop cab facility (doorstep)
• Provident Fund
• Medical Insurance

Technical Support Voice &Chat Role

Responsibilities:

Respond promptly, courteously, and knowledgeably to technical support inquiries

Provide top-tier support to all customers with a goal of first call resolution

Educate customers on system installation/use, and assist in troubleshooting

Utilize prior customer support experience to enable customer success and happiness

Use problem-solving skills to solve customer issues and address concerns

Outbound calls to current customers to address issues, when needed

Notice Period : Immediate Joiner/15 Days

Educational Qualification: Any Bachelors Degree

How to Apply:

If your experience matches the above job description, kindly send your updated resume to:

divya.narendra@movate.com

Contact: - Divya : 9025935118