Omni Studio Developer
TELUS Digital
2 - 5 years
Noida
Posted: 04/04/2026
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Job Description
We are seeking a skilled Salesforce Communications Cloud Developer with 3+ years of hands-on experience working with Salesforce Industries (Vlocity) Communications Cloud managed package and OmniStudio tools. The ideal candidate will have strong expertise in designing and implementing telecom/communications industry solutions using OmniStudio components and Salesforce platform capabilities.
Key Responsibilities:
- Design and implement solutions using Salesforce Communications Cloud (Managed Package / Vlocity).
- Develop and configure Omni Studio components:
- Omni Scripts
- Integration Procedures
- Data Raptors (Extract, Transform, Load)
- Flex Cards
- Customize and extend Salesforce using:
- Apex
- Lightning Web Components (LWC)
- Flows
- Implement product modeling using:
- EPC (Enterprise Product Catalog)
- CPQ (Configure, Price, Quote)
- Integrate Salesforce with external systems using REST/SOAP APIs.
- Work with Order Management, Assets, and Product Lifecycle processes.
- Participate in solution design discussions and provide technical recommendations.
- Perform code reviews, unit testing, and deployment using CI/CD pipelines.
- Collaborate with Business Analysts, Architects, and QA teams.
- Support production deployments and resolve issues.
Required Skills & Qualifications:
- Hands-on Salesforce development experience.
- Minimum 23 years working specifically on Salesforce Communications Cloud (Vlocity Managed Package).
- Strong experience with:
- Omni Studio (Omni Scripts, Data Raptors, Integration Procedures, Flex Cards)
- EPC & CPQ configuration
- Order Management (preferred)
- Solid understanding of Salesforce data model and security model.
- Experience with:
- Apex & LWC
- Salesforce Flows
- Integration patterns (Platform Events, REST APIs)
- Familiarity with DevOps tools (Gearset, Copado, Azure DevOps, etc.).
- Strong debugging and performance optimization skills.
- Experience in Agile/Scrum methodology.
Work timings: 2pm-11pm IST
Base locations: Noida, Bengaluru, Gurugram, Hyderabad
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