Office Administrator (admin and accounts support)

About Petsburgh

Petsburgh is one of India's most established names in professional pet care, based in Andheri West, Mumbai. We run three sides of the business under one roof: agroomingsalon where pets are cared for by trained, credentialed groomers; aboardingfacility that looks after pets while their families are away; and anacademy that trains the next generation of professional pet groomers in India. It's a busy, hands-on environment built around one thing doing right by the animals and the people who love them.

We're hiring: Office Administrator (Admin & Accounts Support)

Andheri West, Mumbai | Full-time (9:45am - 7:00pm) on-site | 20,00028,000/month

We're looking for an Office Administrator to keep our day-to-day running smoothly.

This role is simple to describe and hard to do well: we need someoneRELIABLE AND ACCOUNTABLE.Someone who does what they say they'll do, on time, without being chased. If that's you, please read on.

What you'll do:

• Raise invoices, collect payments, and record every transaction accurately
• Track and follow up on outstanding dues
• Keep clean daily records and coordinate with our external accounting team
• Manage petty cash, vendor coordination, and general office admin
• Support the front desk and keep things organised

What we're looking for:

• Reliability and follow-through above all else
• Organised and accurate with numbers and records; comfortable with spreadsheets
• Punctuality is non-negotiable in this role being reliably on time is part of being dependable.
• Honest and straightforward, especially when something goes wrong
• Clear, courteous communication with clients and colleagues
• Comfortable around animals (we organise small dog parties that you will be involved in)
• Prior admin or front-desk experience is a plus, but a dependable positive attitude matters more than a long CV

To apply:

We care more about what youdothan what you say, so here's a small first step. Send your CValong with a short note (34 sentences)answering this:"Tell us about a time you were given a task and made sure it got done, even when it would have been easy to let it slide."

Applications without the note won't be considered following instructions carefully is part of the job.

Apply here on LinkedIn or message us directly at info@petsburghonline.com . We'll respond to applicants who complete the step above.

Qualifications

• Candidates should possess strong Administrative Assistance and Office Administration skills to manage daily operations, documentation, and coordination tasks. B.Com degree is a plus.
• Candidates should be comfortable working with Office Equipment and basic technology tools (computers, printers, POS systems, spreadsheets) to support administrative and accounts processes.
• Candidates should have effective English speaking, Communication and Customer Service skills to interact professionally with clients, colleagues, and external partners.
• Basic understanding of accounts support (invoicing, payment tracking, expense recording) and familiarity with common office software (MS Office, Google Workspace) are beneficial.
• Detail-oriented work style, strong organizational skills, and the ability to prioritize tasks in a busy environment are important.
• Previous experience in an administrative, front-office, or office coordination role is preferred; experience in pet care, retail, or service industries is an advantage.
• Ability to work from the Mumbai office and maintain a professional, inclusive, and respectful approach to colleagues and clients.