Network Operations Center Engineer
Planful
2 - 5 years
Hyderabad
Posted: 04/04/2026
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Job Description
- Good background in windows system admin and Linux system administration.
- Minimum 3 to 4 years of working experience in supporting a hosted SAAS operation.
- Good understanding of AWS platform and administration.
- Must have supported a hosted application in some capacity. Should have done release deployments using Jenkins or any other automation tools.
- Good understanding of monitoring tools like Nagios/Logic Monitor/Sumo logic/Splunk/ etc.
- Handling case using CRM applications.
- Good communication skills and able to coordinate zoom calls during Incidents and outages.
- Good Network basics: troubleshooting /connectivity issues to sites/DNS/IP addressing/
- Must be aware of incident and service management process as per ITIL guidelines.
- Must be comfortable with 24/7 shift - 10 hours shift, monthly rotation, 4 days work, 3 days off
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