Manager - Facilities

Facilities manager within the real estate vertical at Embark to the strategy and execution of facilities operations, maintenance, and asset management. Responsible for HOTO & scaling operational excellence while balancing cost-efficiency and high-quality service standards while working with vendor ecosystem.

Key Responsibilities

• HOTO : Act as the bridge between builder, projects and operations team to ensure every new location is built to standard and ready for clients to move in on Day 1
• Strategic Leadership: Develop and implement regional facility management standards and long-term strategies
• Operational Excellence: Oversee preventive maintenance, cleaning services, and vendor performance across multiple buildings.
• Financial Stewardship: Manage Opex and Capex budgets, ensuring optimal resource allocation while maintaining service excellence
• Compliance & Safety: Ensure all locations meet local health, safety, and fire regulations (EHS standards)
• Team Empowerment: Lead and mentor the team, fostering a culture of hospitality and proactive problem-solving
• Stakeholder Collaboration: Partner with the vendor ecosystem and support in pitches

Qualifications

• Experience: 10 - 12 years in Facilities Management and Project Operations with a strong technical understanding
• Background: Proven track record in high-growth environments, large scale enterprises or flexible workspace industries
• Technical Skills: Deep knowledge of HVAC, MEP systems, and building/workspace automation
• Soft Skills: Exceptional negotiation skills and a "hospitality-first" mindset