IT Intern - Networking & Infrastructure

CHANEL is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewelry, and Watches. Founded by Gabrielle CHANEL in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, CHANEL employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

• Exceptional creation and client experience
• Nurturing human potential
• Having a positive impact on people, the environment, and communities around the world.

As part of this, the House promotes arts, culture, and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

IT INTERN - INFRASTRUCTURE & NETWORKING

As an IT Infrastructure & Networking Intern, you will support the daily operation, maintenance, and reliability of corporate office and boutique IT systems. Youll work closely with the IT team, assisting with scheduled maintenance, incident response, and documentation. This role offers hands-on experience in IT operations, exposure to industry best practices, and opportunities to learn from experienced professionals.

YOUR MAIN RESPONSIBILITIES ARE:

• Assist in supporting, maintaining, and troubleshooting network & server systems at corporate offices and boutiques
• Help with scheduled maintenance, upgrades, and patch management for devices and IT systems under supervision
• Support the IT team in communication with stakeholders and vendors
• Participate in vendor coordination activities, such as hardware inventory and service requests
• Assist in infrastructure projects, including new store openings, system upgrades, and migrations when required
• Support Point-of-Sale (POS) installation and deployment activities across locations
• Learn and contribute to global/regional knowledge exchange programs, adopting best practices as guided by senior team members
• Help maintain documentation of infrastructure assets, and standard operating procedures (SOPs)
• Assist in communicating planned maintenance & outages to business users and stakeholders
• Support asset tagging, alert monitoring & backup readiness.

WHAT YOU WILL BRING:

• Completed a degree in Computer Science, Information Technology, or related field
• Basic understanding of IT concepts, including networking, operating systems, and hardware
• Willingness to learn, collaborate, and take direction from senior team members
• Good communication and documentation skills
• Ability to work in a team environment and with diverse business groups.

CHANEL is dedicated to creating conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, and the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

CHANEL remains committed to rewarding people competitively, as well as offering initiatives such as well-being programs, learning and development opportunities, and parental leave for all parents globally.