Responsibility of / Expectations from the Role

End to end Intune Device and Applications management

Troubleshooting day to day end users issues with iOS, Android, Mac and Windows 10

Configuring Intune security policies, profiles, compliance, etc.

Software updates and patch Management

Required to work in 24*7 support model

Coordination with vendor, various teams for operational activities.

Device Compliance management

Knowledge of ADMX and deployment

Testing of Build on customer provided assets from compatibility perspective

Testing of Build against customer SOE.

Application and Device life cycle Management

Responsible for collating & sending daily work reports and records of all work types received and completed

Conduct training and session with Team

Intune Administrator