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Guest Relations Executive

FLAME University

2 - 5 years

Pune City

Posted: 09/05/2026

Job Description

We are looking for a dynamic Guest Relations Executive with minimum 2 years of relevant experience to manage guest interactions and ensure a high standard of service and hospitality.


Key Responsibilities:

  • Greet and welcome guests, visitors, and dignitaries in a professional and courteous manner
  • Manage front desk operations and visitor coordination
  • Handle guest queries, requests, and concerns efficiently
  • Coordinate with internal departments for guest arrangements and logistics
  • Maintain visitor records and ensure compliance with organizational protocols
  • Assist in organizing meetings, events, and guest visits
  • Ensure a pleasant and seamless guest experience at all times


Required Skills & Competencies:

  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Presentable personality with professional etiquette
  • Ability to handle multiple tasks and work under pressure
  • Proficiency in MS Office and basic systems
  • Fluency in English and Hindi (additional languages preferred)


Eligibility Criteria:

  • Minimum 2+ years of experience in Guest Relations / Front Office / Hospitality / Customer Service
  • Graduate in any discipline

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